Technical Customer Care - UK market (m/f)
SELLBYTEL Group Nuremberg
Barcelona
hace 3 días

What you would do

  • First Level technical support of the following products : printer, scanner, digital camera, data- and video-projectors among others, for consumers and business customers
  • Presales support and provide accurate information about the products
  • Reseller support
  • Up-selling of consumables, extended warranties and accessories, both from converting inbound calls into a sale and through follow-
  • up calls of a selected customer base

    What we are offering

  • Full-time (39hrs / week) and Obra y Servicio contract
  • Schedule : Monday Friday from 09.00h to 18.00h
  • Real possibility to grow within the company
  • International working environment
  • The work is located in Barcelona Center
  • What we are looking for

  • Native level of English
  • Knowledge of operating systems, networks and hardware components
  • Preferentially technical background or technical formation and experience in troubleshooting
  • Interest to learn and apply new technologies
  • Ability to operate in high pressure situations
  • Excellent communication skill and listening skills
  • The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation
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