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Provides consulting and implementation service including requirements gathering, analysis, solution development, knowledge transfer and project closeout both off and on customer site;
assists sales teams with relevant activities and ensure the highest levels of customer satisfaction.
Primary Responsibilities :
Provides timely, professional and quality delivery outputs on assigned projects, leveraging expertise in the application of specific SAS technologies, solutions, methodologies, and project experiences.
Understands, utilizes and communicates best practice methodologies and industry standards internally and externally.
Leverages detailed technical knowledge to support sales opportunities and implementations across solution domains including Proof of Concept and solution demonstrations.
Installs SAS software solutions and any required supporting products for knowledge sharing and demonstration purposes as assigned.
Contributes to detailed technical documentation as required, such as requirements, design, administration and user guides.
Participates in product and solution training to acquire and maintain a detailed level of product knowledge of core components of SAS offerings.
Works and collaborates with others on consulting projects and special projects as assigned.
May conduct customer sessions for requirements gathering, data discovery, analysis, reporting and presentation.
May lead knowledge transfer sessions internall and / or with customers.
Acts as the project technical lead for complex engagements with multiple solutions.
Provides estimation input for tasks in large projects.
Reviews technical and design documents for quality and accuracy.
Works proactively with others for the purpose of cross-training and knowledge transfer.
Builds trusted advisor relationships with internal / external customers.
Knowledge, Skills and Abilities
Excellent knowledge of SAS products, architecture, peripheral technologies and implementation best practices
Excellent problem solving, organizational, decision-making written, oral and interpersonal skills
Specialized in specific technical area such as security, data management, system integration, business intelligence and / or reporting
Ability to understand, synthesize, utilize and integrate prevailing external technologies with SAS solutions
Excellent knowledge of relational databases, scripting languages, open source programming / design and cloud computing
Travel as business requirements dictate at management discretion