is a global, research-driven biopharmaceutical company committed to developing innovative advanced therapies for some of the world’s most complex and critical conditions.
The company’s mission is to use its expertise, dedicated people and unique approach to innovation to markedly improve treatments across four primary therapeutic areas : immunology, oncology, virology and neuroscience.
In more than 75 countries, AbbVie employees are working every day to advance health solutions for people around the world.
For more information about AbbVie, please visit us at
AbbVie : Determined to Make a Difference Updated
People. Passion. Possibilities. Those three simple words mean everything at AbbVie, where patients always come first. So do cutting-
edge science and innovation, which fuel our expanding pipeline as we take on the world's toughest health challenges in oncology, immunology, liver disease, women's health and beyond.
Together, we strive to make a difference for patients around the world. For more visit : www.abbvie.com.
Work in collaboration with BTS BRMs and Business Owners to design a vision and a roadmap for the capabilities around Multi-
Channel. Support business owners in designing, shaping and harmonizing relevant capabilities. Understand and map processes to capabilities.
Identify and manage risks and dependencies for the capabilities in scope.
Influence solution roadmaps towards global standards identifying unmet business needs for their inclusion in the solution.
Provide guidance to business and BTS stakeholders on investments and prioritization of projects / initiatives.
Oversees and supports BRMs in unlocking requirements. Active member of Change Control Board. Accountable for changes to the applications / platforms meet business requirements.
Guides business owners and BRMs in identifying hidden" requirements based on process and technology knowledge
Maintain a prioritized master list of requirements across all projects. Ensures alignment of requirements with solution roadmap.
Communicate on it to BRM and business owners. Maps roadmap capabilities into releases. Understands how change in requirements can impact solution roadmap and projects.
Create blueprints both for technology assets and services that contains the specifications for the development and operations teams.
Provide guidance to development and operations teams on matching architecture blueprint to the detail solution and service designs.
Reviews and signoff designs. Understands technical feasibility and risks. Ensures designs meet business requirements and drives optimal solutions in terms of maintenance and support.
Tracks and communicates on roadmap delivery. Accountable to organize and communicate new solution capabilities to BTS and business stakeholders.
Collaborates with peers across the globe to understand opportunities to leverage and share. Explains and informs business owners and BTS organization on global roadmaps.
5 year experience as IT system owner. Leading business analysts and developers in planning, designing and delivery of IT solutions.
SFMC, and / or Veeva admin certified
Cross-Functional / Cross-Company Working Experience
Experience in creating and operating IT services (configuration management, incident mgt., problem mgt., service mgt.).
Experience in the healthcare industry is preferred
Able to explain in business terms (processes, roles, deliverables) different alternatives to meet business requirements.
Use this information to drive discussion solutions with business owners
Able to produce design blueprints with limited input to facilitate discussions with the business and agree how business needs can be met
Able to work in a fast-paced environment
Able to stay updated on technology roadmaps, relevant technology players (market leaders, visionaries and challengers).
Able to clearly articulate pros and cons of various technologies and platforms. Document and clearly communicate use cases, solutions and recommendations that best match business requirements and optimize total cost of ownership
Able to identify if a certain requirement can be met through out of the box, configuration or customization.
Able to work creatively and analytically in a problem-solving environment
Master or bachelor degree in science, engineering or technology.
Certifications on project management and / or ITIL.
Travel : 50% Travel