Transformation Trainee
ING Direct
España
hace 9 días

Transformation Trainee

ING wants to be an innovativebank, so we need people who are real innovators. Because within ING our peopleare the engine for ING s growth and success.

The international project ModelBank is multi-cultural and cross-business, and is developing a borderless,scalable, retail platform uniting Spain, Italy, France, Czech Republic.

Principalresponsibilities :

1. Adhere to a top notchtransformation team that manages transformation across countries and pillars inscope :

  • Collaborate with the workbetween different teams at different locations.
  • Collaborate on correctiveactions where necessary.
  • 2. Support on the executionof Change Management delivery and implementation deliverables :

  • Collaborate on the analysis andunderstanding of Model Bank processes and their developments.
  • Support the definition of bothemployee and customer journeys for the different Model Bank process.
  • Collaborate on the trainingneeds and engagement for the countries' key stakeholders.
  • Support the systemscertification and adoption by the countries.
  • Support tasks in JIRA andConfluence.
  • Majorchallenges :

  • Complexity of processes anddevelopments within the different 4 countries will require significant analysisand understanding effort.
  • Team configuration andexpertise on different variety of processes, developments, systems and targetaudience.
  • Different cultures across thecountries will also imply a challenge on the daily basis work.
  • Required : Technical :

    Technical :

  • Full Time Bachelor Degree inEngineering / Business Administration.
  • Microsoft Office tools.
  • Personal Characteristics &Behaviors :

  • Requires analysis and solvingof low complex problems. May understand the problem and propose possible newsolutions.
  • Requires understanding of thestrategic direction set by senior management as it relates to team goals.
  • Excellent soft &communication skills (English written and verbal).
  • Adaptive and flexible.
  • Desired :

  • Leadership development
  • Learning solution design
  • Process or IT knowledge
  • Management : Temporalidad

    Temporal

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