Field Training and Enablement Program Manager
Amazon.com
Madrid, 28, ES
hace 1 día

Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud ( cloud computing ).

With AWS you can requisition compute power, storage, and many other services gaining access to a suite of elastic IT infrastructure services as your business demands them.

AWS is the leading platform for designing and developing applications for the cloud and is growing rapidly with hundreds of thousands of companies in over 190 countries on the platform.

We are seeking an experienced Field Training and Enablement Program Manager to lead in the development and readiness of EMEA Commercial Sales.

This means identifying gaps, developing programs, landing those programs as well as executing against our Training and Field Enablement strategic priorities.

This role will be responsible for developing initiatives collaborating with stakeholders around the world cross functionally.

Programs will focus on improving productivity of our sales team from the initial onboarding of new sellers through to continuous always-

boarding across our portfolio of offerings, solutions and coaching framework. The Field Training and Enablement Program Manager will be responsible for ensuring the field sales organization is well-

equipped with the content, training, knowledge of available resources, and core curriculum necessary to be effective in having the right customer conversations to drive success in an environment of fast paced change and AWS’s current and new service and solutions offerings.

The successful candidate will combine a solid understanding of Global Program Management experience and support role dynamics with the ability to map field requirements and corporate resources into a comprehensive plan for execution.

This individual will work very closely with Senior leadership. The ideal candidate would have strong communication skills, ability to work cross functionally, translate business needs into initiatives and prior experience with Sales Enablement.

This position will work with the several stakeholders supporting the extended AWS sales organization, such as Business Development, Marketing, Professional Services, Solution Architects and the Partner team.

The individual must have the ability to communicate effectively across multiple technical and non-technical business units, as well as across other culture and geographies.

This is a hands-on position - the ideal candidate must be willing to roll up the sleeves and get things done.

Key Responsibilities include, but are not limited to :

  • Perform detailed business needs assessments in coordination with the sales organization, leadership team, commercial field enablement team and operations to uncover gaps and roadblocks to sales coaching.
  • Translate business needs into field enablement programs for geographical requirements.
  • Plan and participate in but not limited to : new hire training and on-boarding, weekly sales training, sales skills training, tools training and continuous learning.
  • Develop and maintain an effective governance process focused on providing timely and targeted content for sales enablement and continuously improving the field knowledge transfer and learning needs.
  • Design and implement metrics to measure training programs and its impact, effectiveness, appropriateness, and utility. Measure and report on the effectiveness of sales enablement investments.
  • Review and manage the existing content library to determine opportunities to improve the learning experience, ensure the content is current and relevant and best technology is employed.
  • Build sustainable deep relationships with the team which they enable.
  • To be successful in this role, we are looking for someone with :

  • Minimum 5+ years of Training & Enablement experience with increasing influence and responsibility.
  • Strategic thinker that can take broad visions and concepts and develop structured plans, actions and measurable metrics and then execute those plans.
  • Experience in developing and managing Sales competency models and Learning paths for sales roles.
  • Proven excellent program management skills.
  • Proven ability to lead and manage at senior levels without supervision.
  • Hands-on sales experience.
  • Passion for adult learning.
  • Experience with Cloud Technology.
  • Bachelor’s degree.
  • Excellent communications skills including, presenting, editing, and writing as well as accuracy and attention to detail required.
  • A fast-thinking, high-energy individual with a sense of humor and ability to work with a wide range of personalities will thrive in this role.
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