Fjord Senior Interaction Designer-
Accenture
Madrid
hace 13 días

SeniorService & Interaction Designer

At Fjord, Service & Interaction Design are at the heart ofour design process. Our service and interaction Designers are a diverse team ofstrategic, empathetic thinkers and deep interaction specialists who envisionand craft experiences from service design to digital product creation.

The Senior Service and Interaction Designer leads interactiondesign and service design activities on projects, including client workshops,creative brainstorms, interaction design, and service design definition.

Thisis your opportunity to be part of a team that is creating positive impact forour clients and the world by creating products and services that people love.

As a team, we :

Create products that demonstrateoutstanding service and interaction design for our clients and their customers.

Drive the development of thediscipline and practice in our studios.

Lead, lean in, be creative, andhave fun.

As a Senior Service & InteractionDesigner, you :

Uncover user needs throughresearch, develop deep insights, generate concepts, and craft how people willinteract with the products and services we design.

Lead Service& Interaction Design activities on projects, including clientworkshops, creative brainstorms, and interaction and service designdefinitions.

Explain, discuss, and justify design decisionseloquently. Give effective feedback and direction to more junior members of theteam.

Manage all Service & Interaction Designactivities at the project level.

Own all Service & Interaction Design deliverables.Evaluate output of other interaction and service designers to ensure quality ofdesign work.

Frame and tell the story of design solutions.Present the communication of research findings, conceptual ideas, detaileddesign, and design rationale both verbally and visually.

Be a Fjord ambassador, attending and helping to planstudio and community events, workshops, and conferences.

Working together, we will :

  • Havespecific opportunities to use our craft to make a difference in people’s lives.
  • Engagein ongoing activities that enable us to learn, practice, and evolve ourdiscipline.
  • Collaborateon products and services that change the way our clients do business.
  • Set yourself apart :

  • Abilityto learn new software quickly; experience with Microsoft Office, Adobe CreativeSuite, Sketch, InVision, Axure, Confluence, or JIRA is a plus.
  • Extensiveknowledge of and experience with driving and applying user-centered designprocesses. Accustomed to working collaboratively with customers andcross-
  • functional team members.

  • Understandingof areas of specialization within the greater design landscape, including butnot limited to Design Research, Visual Design, and Content Design;
  • willingnessto broaden your own skillset into adjacent specializations while refiningmastery of primary skillset.

  • Proficientin creating experience maps, user journeys and service blueprints, interactionmodels, flows, and wireframes.
  • Proficientwith rapid prototyping methods, ranging from paper sketching to digitalprototypes.
  • Your experience :

  • 5-7years of in-depth knowledge and experience of Interaction Design and ServiceDesign across varied users, business problems, and devices.
  • Bachelor’sdegree or equivalent experience in a related field.
  • We are afamily of Fjordians. Our living culture and borderless playground provide uswith space to thrive, following simple core values that inform everything wedo.

    Be adventurous. Bring a vision. Make an impact. Rely on empathy. Nurturecollaboration. Stay transparent. Be bold and generous in all you do.

    Thanks toa unique partnership with Accenture, we’re able to do work that changes theworld, and we’re always looking for kindred spirits.

    Webelieve there is nothing more important than creating products and servicesthat will positively impact the world in which we live.

    Creative, rigorous andeffective Service & Interaction Design ensuresthat impact is realized. Join a team that is curious, creative, driven byempathy, and relentless in our pursuit of meaningful and impactful design.

    Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.

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