The employer is one of the world’s largest online travel companies and one of the largest European e-commerce businesses.
Lead the definition and delivery of the vision and strategy for the UX Design organization.Lead the inspiration of creative solutions and ensure design excellence.
Stay connected to key performance indicators and industry trends to drive measurable results via design and research.Evolve the maturity of the overall team through empowerment, coaching, learning, development, tools, and organizational design.
Define and ensure the evolution of design methods, tools and processes.Inspire a lean UX design culture that is proficient in concepting, prototyping and testing rapidly.
Ensure a productive workflow and effective processes by working with agile coaches, developers, product owners, researcher and data analysts.
Nurture a strong UX community and positive design culture of open feedback and collaboration.Drive a research and insights-
led design process by supporting your team members in the setup and moderation of user research and the analysis of AB tests.
Use insights and data to make sound recommendations that are connected to the company strategy.Collaborate with key product and technology stakeholders to ensure customer centricity is at the heart of the products we deliver, while balancing business needs and technical feasibility.
Work across multiple product teams to ensure an aligned and holistic customer journey approach to design solutions.Communicate your work and your team’s work to stakeholders and executives alike.
Hire, onboard, and mentor new team members.8+ years working in a UX capacity, 3+ years in a leadership role on a UX team.
Demonstrated experience coaching and mentoring UX design leaders.Understanding of complex e-commerce businesses, preferably with travel industry experience.
Bachelor’s degree in design, related field, or equivalent professional experience.Demonstrated experience using data to inform design decisions.
Experience with A / B testing.Excellent communication and presentation skills.English speaker with good written, verbal, and presentation abilities.
Team player with a positive attitude and sense of humor.Experience working in an agile environment.