Field Service Engineer
Emerson Electric Co.
Alcobendas, Community of Madrid, Spain
hace 14 días

Job Posting Date

Feb 22, 2018, 10 : 13 : 19 AM SUMMARY OF ROLE The Engineer is a member of the Iberia Service Operations team, which undertakes first line maintenance, site installation, commissioning and start-

up support to Emerson Process Management Customer Installed Base for Process System & Solutions (PSS).


  • Customer Support - assist customers in the resolution of Emerson Process Management product service and application problems.
  • Support our Installed Base service contracts in day to day maintenance of the site systems
  • Be available to support the on-call rotation
  • Commissioning Support Carry out start-up / installation / commissioning, fault analysis and repairs on Emerson Process Management products, including investigation of problems being experienced at customer sites
  • Implement product / system configuration changes at site to meet customer requirements.

  • Sales Support - assist Sales Engineers in the demonstration of Emerson Process Management products to potential customers and to provide guidance in product application and after sales service
  • Proactively identify Service / Product opportunities and assist in the pursuit

  • Working Environment - Be flexible to work throughout Spain & Portugal, offshore or abroad and work overtime including weekends to support customers where required.
  • Comply with all Emerson requirements for business processes including timesheets, site visit reports and all other documentation in line with Emerson Process Management internal procedures

  • Safety - Adhere to the company’s and customer HSEQ standards at all times.
  • Ethics - Adhere to Emerson Process Managements ethical values at all times.
  • Professional Development Undertake professional development plans in line with business requirements and goals.
  • Other responsibilities or tasks that are within your skills and abilities, whenever reasonably instructed. The business reserves the right to make reasonable adjustments in line with business requirements.

  • Bachelor s degree in an Engineering discipline, such as electronics, computer science, as mechanical / electrical or control engineering
  • Relevant experience as a Service or Instrument Engineer in a process control environment with a particular emphasis on installation, commissioning and start-up.
  • Experience in repair and servicing of Emerson Process Management and / or competitor products would be an advantage
  • An understanding of C&I theory including Control loop configuration and tuning and other Technical competencies in line with job responsibilities.
  • Good communication skills in Spanish and English written and spoken.
  • Customer Focus
  • Functional / Technical Skills
  • Technical Learning
  • Action Oriented About Emerson
  • Imagine being surrounded by intelligent, driven, and passionate innovators all working toward the same goal to create groundbreaking solutions that leave our world in a better place than we found it.

    Emerson is a global technology and engineering company providing innovative solutions for customers in industrial, commercial, and residential markets.

    Our Emerson Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production, protect personnel and the environment while optimizing their energy and operating costs.

    Our Emerson Commercial and Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency, and create sustainable infrastructure.

    A dynamic environment is what you’ll discover at Emerson, a Fortune 500 company with $14.5 billion in sales and 155 manufacturing locations worldwide.

    Together, we’re changing the world, and we have all the resources to help you achieve your professional goals.

    Whether you’re an established professional looking for a career change, an undergraduate student exploring options, or recently received your MBA degree, you’ll find a variety of opportunities at Emerson.

    Join our team and start your journey today.

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