Winner of the Best European B2B startup, ForceManager is one of the youngest and fastest growing IT Companies in Spain. The headquartered in Barcelona and has offices in Madrid, London, Bogota and Mexico, and just opened their new office in Roncade (TV) in the wonderful location of H-
farm (h-farm.com) .Since it was founded in 2011, its staff has grown to more than 120 employees.
It’s due to this strong growth at ForceManager that we require a self-motivated CRM Technical Consultant to join in our operations team in Barcelona.
The growth in the customer base has led to an increase of ForceManager volume of service requests. In order to respond to them all, and attend all the customer’s needs, we need a CRM Technical consultant with initiative, energy and motivation to join our team in Barcelona.
In addition, you will have direct interaction with the consultancy Team providing support and helping with the set-up and configuring of ForceManager implementations.
The ideal candidate will be able to understand and empathize with a customer’s needs and of course, answer all their questions and requests!
Key requirements :
IT or engineering degree
Have at least 1 years’ experience working within CRM Technical consultancy, Excellent communication skills both verbal and written
Strong SQLServer knowledge. Hands on experience with SQL queries.
Talend Integration knowledge will be a plus.
Resolve problems by applying established policies, procedures and tactics, and also by thinking out-of-the-box when anything established is not enough.
Adapt fast to continuous changes with high resilience.
Keep high satisfaction standards and exceed customer expectations as much as possible.
Stay up-to-date with new features and product launches
Suggest innovative ideas to increase sales and improve customer experience
What we offer :
Join one of the fastest-growing B2B start-ups in Southern Europe!
Become part of a young, enthusiastic and talented team
Enjoy an excellent compensation package, including a good base salary, bonuses and social benefits
Indefinite contract and an attractive professional career based on your experience and potential
Development of your entrepreneurial spirit, promoting creativity and initiative through the close relationship with managers, HR and the rest of the team
Chance to be a part of an international, friendly and creative team, in which the exchange of ideas and individual initiatives is highly encouraged
Gym membership discount
Private health insurance
Ticket Guardería® (offers employees, with children aged 0-3 years old, to save some money on nursey fees)
Language courses (english, spanish, french & italian)
Two incredible offsites each year
Team building activities throughout
Free cookies, milk, soda and fresh fruit
A ton of office space
And a fun, friendly, international team!