Firstly, the Chief of Staff assists the Head of Production, making strategic plans to ensure all IT Platform activities are efficient and at their most productive, following the Global plans and governance.
He may advise on projects and is the main organizer and planner of the IT Platform initiatives, attending to the strategic details while staying attuned to the macro vision of major decisions.
The Chief of Staff works with and reports directly to the Head of Production, relaying messages and ideas from other senior executive leaders to improve the internal functions and processes of the Platform.
The responsibilities of the Chief of Staff are as follows :
Act as a main consultant to the Head of Production
Coordinate initiatives related to the Governance of the IT Platform
Help define and promote IT strategy and ensure its operational implementation regarding each IT domains.
Steer IT projects / program either directly or through projects leaders.
Act as a main consultant to the Head of Production
Act as an adviser to the Head of Production and senior management teams.
Assist the Head of Production in facilitating effective decision-making
Coordinate the execution of strategic initiatives
Assist Head of Production with internal and external communication
Improve the communication plan on Production operations, our strategies, priorities, keynotes, townhalls.
Assist the Head of Production with ExCo and related committees, and deliver progress reports.
Support the Head of Production in the delivery and implementation of global / central initiatives
As required, preparation of Head of Production presentations
Coordinate Head of Production activities as necessary. Identify / escalate risks to Head of Production and propose potential solutions or mitigation for critical issues
Work with team leaders and present to senior Management
Creating & updating strategic dashboards for reviewing key performance indicators.
Meeting & Event Preparation, Managing the meeting cadence for the board of Managers and leadership teams, ensuring materials are sent in advance, time is well spent, and objectives are achieved.
Be a go between for staff, department leaders and Head of Production
Is the correspondent of the Chief of Staff of CIB Production head in Central
Help define and promote the strategy and ensure its operational implementation
Define the policy and objectives of their scope based on the entity’s strategic priorities
Adapt the entity’s general strategy concerning information systems in accordance with the Group-level IT Governance procedures and the Group’s conduct and compliance principles
Participate in compiling the needs expressed by the Business / clients to prepare the entity’s strategic plan and the related request portfolio
Propose innovative services or solutions
Have a comprehensive overview of the Global strategy
Ensure that each Domain of the Platform is respecting the global Transformation objectives.
Ensure a plan of Continuous improvement by the teams
Ensure that a training plan is defined by each domain in order to secure the evolution to the Digital Technologies.
Coordinate strategic initiatives and guide to completion.
Record the medium-term needs of the Clients & Global Domain heads
Propose a medium-term vision of their operations
Promote and explain the defined strategy to all those involved
Determine the action plan of the entities / clients with their management
Support the Transformation programs by adopting new practices regarding methodology, organizational and / or technical priorities.
Steer projects / programs directly or through cross-entity projects
Management of the Project Managers team, implied in Digital Transformations initiatives (Plan 2020), in a Wholesale environment.
Supervise and help oversee projects of high importance
Prioritize the projects to be carried out
Help to determine the amount of human and financial resources allocated to projects
Steer the monitoring of costs incurred
Implement IT Governance (delegate or actively participate in the governance of direct or cross-entity projects)
Work with cross-functional teams
Lead strategic and operational committees related to the projects
Communicate and ensure expected reporting on the project’s progress
Project management methodology
Knowledge of products, procedures and the organization of the relevant field(s)
Knowledge of challenges, the organization and objectives for the program’s reference organization scope.
Knowledge of the decision-making bodies’ operations in the scope associated with the programs he manages.
Proficient in project and program management principles as well as their governance
Proficient in budget management principles
SOFT AND INTERPERSONAL SKILLS
The proposed soft skills complement the Group’s managerial values
The Group’s managerial values :
Demonstrate strategic vision
Give directions in a positive way
Soft and interpersonal skills :
Capacity for creativity and innovation
Ability to work strategically and collaboratively across departments
Ability to integrate the multicultural dimension
Ability to take initiatives
Ability to work in a team
Attention to detail and accuracy