TripAdvisor, the world's largest travel site*, enables travelers to unleash the full potential of every trip. With approximately 661 million reviews and opinions covering the world's largest selection of travel listings worldwide covering approximately 7.
7 million accommodations, airlines, experiences, and restaurants TripAdvisor provides travelers with the wisdom of the crowds to help them decide where to stay, how to fly, what to do and where to eat.
TripAdvisor also compares prices from more than 200 hotel booking sites so travelers can find the lowest price on the hotel that's right for them.
TripAdvisor-branded sites are available in 49 markets, and are home to the world's largest travel community of 456 million average monthly unique visitors , all looking to get the most out of every trip.
TripAdvisor : Know better. Book better. Go better.
The Inside Sales Senior Manager develops and builds the existing multinational Inside Sales team. The position will be part of Tripadvisor Restaurant Solutions Sales team consisting of Sales hunters (internal and external).
The ideal candidate will be results-driven & execution focused as well as customer-oriented and responsive.
This role requires a proactive, motivated, organized, responsible Inside Sales Senior Manager who is able to build and work well in a fast-
paced, team-oriented and entrepreneurial environment. It requires excellent sales and communications skills as well as good relationship building skills.
S / he will preferably have a strong background in leading a team of telesales, account management, telemarketing, customer services and support.
Located in our SSC office in Barcelona, s / he will be part of the Sales team, in charge of telephone sales to restaurants.
What you will do : The Role :
The Role :
Responsible to drive, directly and indirectly, the sale of our products (Tripadvisor Restaurant Solutions) to restaurants, in coordination with Regional & Country Managers, their teams, and central teams.
Responsible for the sale of Tripadvisor Restaurant Solutions product line in respective countries.
Direct management of Tripadvisor Restaurant Inside Sales teams
Responsible for the signature of Tripadvisor Restaurant Solutions partner restaurants and the sale of Premium and ads to new restaurants
Contribution to Sales strategy
The Responsibilities :
Building and leading an Inside Sales team (internal and external)
Proactively improve changes in current processes
Improve productivity of the teams
Develop and maintain relationships with key stakeholders within TheFork and Tripadvisor
Defining / designing company processes
Developing company / team KPIs
Work together with rest of sales teams in the pursuit of excellent results and flawless execution
Keep up with product training and new offerings as well as latest value proposition
Who you are :
Fluent in English & Spanish or English & French (3rd language is a plus)
2 - 3 years team leader experience in telesales or customer support experience in B2B online environment and / or leisure-restoration
Ability to work in a fast-paced, high-performance environment with a hands-on approach and demonstrated ability to multi-
task and think creatively
Exhibits integrity through fair and ethical behavior towards colleagues and a demonstrated sense of corporate responsibility and commitment
Good business judgment when making decisions and always considers the relevance / impact of each decision on the business
People management skills & Teamplayer
Experience in defining / designing company processes
Experience in developing company / team KPIs
Strong organizational and analytical skills
Ability to manage multiple priorities and tasks
Excellent sales, negotiation, customer service, nurturing, educating and communications skills
Self-motivated and thorough
Experienced at building effective relationships through positive communication, honesty and trust
Not intimidated by technical interaction
Excellent written and oral communication in the relevant language / s of the country / ies covered
Target driven and proven self-starter with ability to deliver on targets without constant supervision
What we Offer :
Competitive fixed salary
International working environment
Compensation for practicing sports in any gym in Barcelona
Interesting discount in private health insurance
Dining and leisure area + terrace
Coffee point on each floor with coffee and tea for free