Manager, Transparency in Payment
Spain, Madrid
hace 4 días


Reporting to Head, iDPC, the incumbent will be responsible for overseeing the end-to-end Transparency in Payment (TIP) process.


Engage with Payment Services Providers and manage their enlistment with IATA and enrollment of their Product with TIP.

Engage with Airlines, Agents and other stakeholders to gather market intelligence in relation with TIP.

Manage and continuously improve the statistical analysis engine in order to properly identify Alternative Transfer Methods transactions.

Coordinate with other IATA departments to ensure actions are taken timely based on outcome of TIP monitoring activities.

Coordinate with and convey to the developers of other platforms, including but not limited to the IATA Financial Gateway, the IATA BSP Front End, and the IATA artificial intelligence platforms, the required enhancement and evolution of the Transparency in Payment platform.

Ensure the TIP service meets the operational performance indicators that IATA sets for the service.

Contribute to the development, implementation and alignment of SOP related to TIP process and tool.

  • Contribute to building, maintaining and updating the knowledge base for Alternative Transfer Methods. Control, develop and maintain all internal / external documentation for business requirements, procedures, work instruction and user guides;
  • Act as ultimate escalation point in queries and issues related to the operation and functioning of the TIP service, as per support model established.

    Qualifications and Skills

    Degree in Statistics, Mathematics, Physics, Economics or Engineering. A Master in those areas is a plus

    Experience required in data mining, statistics, and / or machine learning techniques.

    A minimum of 8 years’ experience of working in payment services industry or related field to fraud prevention.

    Experience in the Air Transport Industry is a plus.

  • Knowledge on the IATA rules and resolutions is a plus;
  • Exposure to Big data technologies and machine learning modeling

    Graphical interface design for data visualization OC1

  • Proven stakeholder management skills as well as experience in operations and / or major projects;
  • Strong communication and interpersonal skills, with the ability to work very well internationally and cross-culturally;
  • Proactive spirit with the ability to think out of the box and drive for continuous process improvement;
  • Excellent oral and written communications and presentation skills in English;
  • A proven team player with a strong positive attitude, energy, and result oriented.

    At the heart of IATA are our Values and Behaviors. We all have different personalities, styles and areas of expertise, but you’ll recognize us by the consistent way we act and behave in line with our Values and Behaviors.

    We are looking for people who bring them to life in everything they do they are :

  • Act with integrity and uphold our standards
  • Think strategically in support of the global big picture
  • Partner and manage to create high performing teams
  • Putting people first by acting with a simple human touch
  • Here at IATA we are proud of being a Diverse & Inclusive Organization we have people from all over the world working in our offices, and we extend this to our recruiting practices.

    We are a meritocratic organization and an equal opportunity employer.

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