Logistic Customer Service Advisor (French+German)
Blu Selection
Barcelona, Spain
hace 40 días

The Company.

Our client is a well known multinational shared service center established in Barcelona. For their International Business Support department, they are currently looking for a French and German speaking candidate as Customer Service Advisor.

Our Client offers a dynamic and multicultural work environment with great learning opportunities.

Order management :

  • Handle inbound calls from French and German business customers
  • Ensure all orders are entered efficiently into the CRM system
  • Customer relations :

  • Handle customer inquiries and customer complaints, investigate causes, record findings, and escalate to management
  • Maintain information of customers in the CRM system
  • Data management :

  • Proactively maintain customer accounts. This will include remotely monitoring supply needs, coordinating production schedules and delivery windows, as well as maintaining customer contact.
  • Be the first point of contact for French and international clients
  • The Profile.

  • You speak French and German on a business and English advanced level
  • You have min. 2 years of experience in B2B customer support
  • You have proven ability to identify customer needs and respond proactively
  • You are able to work under pressure
  • You are detail oriented and customer focused
  • You are a team player with an excellent work ethic
  • You have MS Office skills
  • You have experience with SAP
  • The Offer.

  • Salary in line with the market + additional employee benefits such as discount in fitness club, parking, retirement plan, life insurance, gift cards, etc.
  • First 6 month-contract + permanent contract
  • Standard working hours
  • A multicultural working environment, with +20 nationalities in the office
  • A job at the end client, in the European Shared Service Center
  • A company which put top priority on the learning and career development of their employees
  • A dynamic and fun team
  • A respectful work environment and employer
  • A company with worldwide presence and reputation
  • Start date : ASAP
  • Inscribirse
    Mi Correo Electrónico
    Al hacer clic en la opción "Continuar", acepto que neuvoo recolecte y procese mis datos de conformidad con lo establecido en su Política de privacidad . Tengo derecho a darme de baja o retirar mi autorización en cualquier momento.
    Formulario de postulación